Product Details
Measurements
Care Instructions & Additional Details
Shipping & Returns
Shipping policy
All orders are processed within 2 to 4 weeks (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
*Potential delays may occur due to a high volume of orders or postal service problems that are outside of our control.
Domestic Shipping Rates and Estimates
For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.
Refunds, returns, and exchanges
We accept returns up to 15 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return. In the event that your order arrives damaged in any way, please email us as soon as possible at support@studiowchicago.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution. Certain items, such as perishable goods and custom products, are non-returnable. Exchanges can be made by returning the item and making a separate purchase. Refunds will be processed within 10 business days. Contact us if more than 10 business days have passed since your return was approved.
Read our full refund and return policy at the linked return policy page here or email us at support@studiowchicago.com.
